Privacy Policy

At Paperlip, your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is protected. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to improve your experience with Paperlip. The information collected includes:

• Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect information such as your name, email address, phone number, and shipping address.
• Payment Information: To process your transactions, we collect billing details such as your credit or debit card information. This information is processed securely by our payment processor and is not stored by Paperlip.
• Non-Personal Information: We may automatically collect information about how you interact with our website, including your IP address, browser type, device information, and browsing habits through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing and Fulfillment: To complete and ship your purchases.
• Customer Support: To address any questions, issues, or feedback you may have.
• Marketing and Communication: To send you promotional offers, updates, and news about Paperlip if you have opted in to receive such communications.
• Website Improvement: To analyze user behavior on our site to improve its functionality, content, and security.

3. Sharing of Information

Paperlip does not sell, rent, or trade your personal information. We may share your information only in the following situations:

• Service Providers: With third-party vendors who help us operate our business, such as payment processors, shipping partners, and email marketing providers. These vendors only have access to the information needed to perform their specific services.
• Legal Requirements: When required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and the safety of others.

4. Security of Your Information

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption to ensure the safe transmission of sensitive information, and access to customer data is restricted to authorized personnel only. However, please note that no method of online transmission is entirely secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may choose to disable cookies in your browser settings, although this may impact the functionality of some parts of our website.

6. Your Rights and Choices

• Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.
• Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link included in our emails.
• Data Deletion: You may request the deletion of your personal information by contacting us, and we will process your request as required by law.

7. Third-Party Links

Our website may contain links to external websites that are not operated by Paperlip. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted here with the effective date at the top of the page.

10. Contact Us

If you have questions or concerns about our Privacy Policy or wish to exercise your privacy rights, please contact us at admin@paperlip.com.au